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NEW QUESTION: 1
Identify the correct sequence of Business Process Reengineering (BPR) application steps from the given choices below?
A. Envision, Initiate, Diagnose, Redesign, Reconstruct and Evaluate
B. Initiate, Envision, Diagnose, Redesign, Reconstruct and Evaluate
C. Evaluate, Envision, Initiate, Diagnose, Redesign, Reconstruct
D. Envision, Diagnose, Initiate, Redesign, Reconstruct and Evaluate
Answer: A
Explanation:
Explanation/Reference:
The correct sequence of BRP application step is Envision, Initiate, Diagnose, Redesign, Reconstruct and Evaluate.
For your exam you should know the information below:
Overview of Business Process Reengineering
One of the principles in business that remains constant is the need to improve your processes and procedures. Most trade magazines today contain discussions of the detailed planning necessary for implementing change in an organization. The concept of change must be accepted as a fundamental principle. Terms such as business evolution and continuous improvement ricochet around the room in business meetings. It's a fact that organizations which fail to change are destined to perish.
As a CISA, you must be prepared to investigate whether process changes within the organization are accounted for with proper documentation. All internal control frameworks require that management be held responsible for safeguarding all the assets belonging to their organization. Management is also responsible for increasing revenue.
BPR Application Steps
ISACA cites six basic steps in their general approach to BPR. These six steps are simply an extension of Stewart's Plan-Do-Check-Act model for managing projects:
Envision -Visualize a need (envision). Develop an estimate of the ROI created by the proposed change.
Elaborate on the benefit with a preliminary project plan to gain sponsorship from the organization. The plan should define the areas to be reviewed and clarify the desired result at the end of the project (aka end state objective). The deliverables of the envision phase include the following:
Project champion working with the steering committee to gain top management approval Brief description of project scope, goals, and objectives description of the specific deliverables from this project with a preliminary charter to evidence management's approval, the project may proceed into the initiation phase.
Initiate -This phase involves setting BPR goals with the sponsor. Focus on planning the collection of detailed evidence necessary to build the subsequent BPR plan for redesigning the process. Deliverables in the initiation phase include the following:
Identifying internal and external requirements (project specifications) Business case explaining why this project makes sense (justification) and the estimated return on investment compared to the total cost (net ROI) Formal project plan with budget, schedule, staffing plan, procurement plan, deliverables, and project risk analysis Level of authority the BPR project manager will hold and the composition of any support committee or task force that will be required From the profit and loss (P&L) statement, identify the item line number that money will be debited from to pay for this project and identify the specific P&L line number that the financial return will later appear under (to provide strict monitoring of the ROI performance) Formal project charter signed by the sponsors
It's important to realize that some BPR projects will proceed to their planned conclusion and others may be halted because of insufficient evidence. After a plan is formally approved, the BPR project may proceed to the diagnostic phase.
Diagnose Document existing processes. Now it's time to see what is working and identify the source of each requirement. Each process step is reviewed to calculate the value it creates. The goal of the diagnostic phase is to gain a better understanding of existing processes. The data collected in the diagnostic phase forms the basis of all planning decisions:
Detailed documentation of the existing process
Performance measurement of individual steps in the process
Evidence of specific process steps that add customer value
Identification of process steps that don't add value
Definition of attributes that create value and quality
Put in the extra effort to do a good job of collecting and analyzing the evidence. All future assumptions will be based on evidence from the diagnostic phase.
Redesign- Using the evidence from the diagnostic phase, it's time to develop the new process.
This will take several planning iterations to ensure that the strategic objectives are met. The formal redesign plans will be reviewed by sponsors and stakeholders. A final plan will be presented to the steering committee for approval. Here's an example of deliverables from the redesign phase.
Comparison of the envisioned objective to actual specifications
Analysis of alternatives (AoA)
Prototyping and testing of the redesigned process
Formal documentation of the final design
The project will need formal approval to proceed into the reconstruction phase. Otherwise, the redesign is halted pending further scrutiny while comparing the proposed design with available evidence. Insufficient evidence warrants halting the project.
Reconstruct With formal approval received, it's time to begin the implementation phase.
The current processes are deconstructed and reassembled according to the plan. Reconstruction may be in the form of a parallel process, modular changes, or complete transition. Each method presents a unique risk and reward opportunity. Deliverables from this phase include the following:
Conversion plan with dependencies in time sequence
Change control management
Execution of conversion plan with progress monitoring
Training of users and support personnel
Pilot implementation to ensure a smooth migration
Formal approval by the sponsor.
The reconstructed process must be formally approved by management to witness their consent for fitness of use. IT governance dictates that executive management shall be held responsible for any failures and receive recognition for exceptional results. System performance will be evaluated again after entering production use.
Evaluate (post evaluation) The reconstructed process is monitored to ensure that it works and is producing the strategic value as forecast in the original justification.
Comparison of original forecast to actual performance Identification of lessons learned Total quality management plan to maintain the new process A method of continuous improvement is implemented to track the original goals against actual process performance. Annual reevaluation is needed to adapt new requirements or new opportunities.
Benchmarking as a BPR Tool
Benchmarking is the process of comparing performance data (aka metrics). It can be used to evaluate business processes that are under consideration for reengineering. Performance data may be obtained by using a self-assessment or by auditing for compliance against a standard (reference standard). Evidence captured during the diagnostic phase is considered the key to identifying areas for performance improvement and documenting obstacles. ISACA offers the following general guidelines for performing benchmarks:
Plan Identify the critical processes and create measurement techniques to grade the processes.
Research Use information about the process and collect regular data (samples) to build a baseline for comparison. Consider input from your customers and use analogous data from other industries.
Observe Gather internal data and external data from a benchmark partner to aid the comparison results.
Benchmark data can also be compared against published standards.
Analyze Look for root cause-effect relationships and other dependencies in the process. Use predefined tools and procedures to collate the data collected from all available sources.
Adapt Translate the findings into hypotheses of how these findings will help or hurt strategic business goals. Design a pilot test to prove or disprove the hypotheses.
Improve Implement a prototype of the new processes. Study the impact and note any unexpected results.
Revise the process by using controlled change management. Measure the process results again. Use reestablished procedures such as total quality management for continuous improvement.
The following answers are incorrect:
The other options specified does not represent the correct sequence of BRP application steps.
The following reference(s) were/was used to create this question:
CISA review manual 2014 page number 219 to 211
CISA certified information system auditor study guide Second Edition Page Number 154 to 158
NEW QUESTION: 2
新しいDynamics 365 Financeリリースのユーザー回帰テストをいつ、どこで実施するかを決定する必要があります。
テストはいつどこで行われますか？
A. 基本テスト/ユーザー受け入れテスト環境の月の第2土曜日の後の月曜日
B. 基本サンドボックス環境の月の第2土曜日の前の月曜日
C. 基本テスト/ユーザー受け入れテスト環境の月の第2土曜日の前の月曜日
D. ベースサンドボックス環境の月の第2土曜日の後の月曜日
Answer: C
Explanation:
Topic 2, Contoso. Ltd
Case Study
This is a case study. Case studies are not timed separately. You can use as much exam time at you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time prowled.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study, Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new sectary you cannot return to this section.
To start the case study
To display the first question m this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements, if the case study has an All Information tab. note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Current environment
Ubeny5 Delightful Sinful Bakery & Cafe is a baked goods company headquartered in Denver. Colorado. The company has 200 locations around the United States.
Contoso, Lid purchases a majority stake m Liberty's As part of this acquisition. Contoso, Ltd plans to implement Dynamics 365 Finance, Dynamics 365 Supply Cham Management and Dynamics 365 Retail to support the rapid future growth Streamlined business processes will be implemented to replace manual processes and Microsoft Excel.
Contoso, Ltd. already has 10 legal entitles that use all Dynamics 365 modules in a single tenant. Liberty s with exist within the Contoso. Ltd. tenant as its own legal entity and Lifecycle Services (LCS) project. AN environments are cloud based.
General
Contoso. Ltd. uses One Version tor detailed regression test planning. The testing plan is fully automated by using the Regression Suite Automation Tool 1RSAT). There is a standardized set of core business processes in a single Business Process library and functionality-specific business process libraries for the various Contoso. Ltd. businesses.
Environments
The following hilts are used to connect to Contoso, Ltd. s environments:
Microsoft SharePoint: httpsyAibertys.sharenoint.com
Dynamics 365: httpsVAibertviAos.cloodaK.dynamics.com
Microsoft A2ure Dev Ops https/Libertysvisualstudiocom
Microsoft Office 365: httpsi/Libertys-my.sharepoint com
The company uses the following Dyn
amics 365 version: 10.06/Update 30.
Current delivery
Business Processes/LCS
Liberty s needs lo leverage as many existing Contoso. Ltd.'s business processes as possible to shorten the implementation lifecycle and create similarities between the organizations. There will be one master business process library for Liberty s There are 100 user acceptance testing scripts. Fourth Coffee is one of Contoso. Ltd/s legal entities.
Liberty's has a business process library that contains a specific set of functionality. Liberty s would like to use as an existing node In their core business process library.
Sales discounts for high-volume customers must be calculated by using predefined Excel templates. Sales team members must be able to access the template directly from the sales order form.
Data import/Export
Any Excel templates need to be standardized and easily accessible. The integrity of shared templates must be strictly maintained.
After the Implementation, the core Liberty's team needs to be empowered to further identify future value-add opportunities for interacting and manipulating their data as future phase initiatives- Once they understand the data structures and capabilities, they need to start creating their own templates that meet then specific needs.
Workflow
A workflow to streamline the feedback of the customer experience is critical. Any negative experience needs to be quickly addressed. Any steps to rectify the customer concerns are handled offline at the discretion of regional managers As the company grows, customer history of vendor direct delivery performance must be documented to assure stakeholders that the company is monitoring vendor performance. Any actions to rectify the customer concerns must be approved prior to execution.
Go Live/Cutover
* Go live axe. October 1.
* Cutover Sewn days before go live with daily delta imports occurring nightly. This process has been fully vetted and is operating properly.
* Data Packages to migrate: Two.
* Data Imports: Six hours total for all imports.
* Performance testing: Liberty's team system administrator reports that they are not planning to conduct performance testing.
Software updates
The customer cannot take updates during their busy season from November 1 - December 3v Any system downtime requires a notification to the users through the proper application management tool. 100% of user acceptance testing is required for any system update.
The first official update to the live software will be the third week of October.
Regression testing
There will be no dedicated 'egression testing team after going live. They are dedicated prior to go live and anything that can be done to virtually eliminate the overhead of regression testing will be done prior to go live.
Workspaces
A standard workspace will be assigned to each regional manager. The workspace will show the following information for stores associated with a regional manager
* Single detailed view of multiple components of their sales data
* KPIs for regional sales goals
* Drill down capabilities to inquire about the data
* Any direct delivery special orders
* Any negative inventory items
Regional managers may personalize workspaces as needed.
Issues
The current Open m Excel templates option on the All Customers form is missing several fields. It also contains several additional fields. This form must be replaced.
There was an issue with agreeing upon a supplemental organizational hierarchy used for sales reporting at go I've. This hierarchy is exclusively for reporting purposes Customer surveys are conduced by using open-ended emails or in store comment cards from the regional managers at random. This process makes it difficult to consistently analyze satisfaction metrics.
There is a concern that there will be something that pops up stopping the go live. A list must be compiled describing notable risk points.
A regional manager is asked to review a direct delivery sales order to determine whether it was created correctly in a test environment The regional manager trainer cannot see the sales order in question by using the direct delivery sales order link in the user's workspace.
Liberty's Instinct goes live successfully. In preparation for the first update, several business scenarios were reported as failing in the validation testing. You are working with Microsoft support and reviewing potential fixes to address the Issues.
NEW QUESTION: 3
A. Knowledge Management
B. Business Warehouse
C. Enterprise Portal
D. Master Data Management
Answer: D
NEW QUESTION: 4
会社のデータエンジニアリングソリューションを開発します。
プロジェクトでは、リアルタイムのTwitterフィードの分析が必要です。特定のキーワードを含む投稿は、Microsoft Azureで保存および処理され、Microsoft Power BIを使用して表示される必要があります。ソリューションを実装する必要があります。
どの5つのアクションを順番に実行する必要がありますか？回答するには、適切なアクションをアクションのリストから回答エリアに移動し、正しい順序に並べます。
Answer:
Explanation:
Explanation
Step 1: Create an HDInisght cluster with the Spark cluster type
Step 2: Create a Jyputer Notebook
Step 3: Create a table
The Jupyter Notebook that you created in the previous step includes code to create an hvac table.
Step 4: Run a job that uses the Spark Streaming API to ingest data from Twitter Step 5: Load the hvac table into Power BI Desktop You use Power BI to create visualizations, reports, and dashboards from the Spark cluster data.
References:
https://acadgild.com/blog/streaming-twitter-data-using-spark
https://docs.microsoft.com/en-us/azure/hdinsight/spark/apache-spark-use-with-data-lake-store
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